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PRIVACY POLICY

The privacy and security of our guest and client are very important to us. Whether you are booking a room or just a prospective client browsing our website and looking at our hotel offerings, we want you to trust that the information that you have provided to us is being properly handled and protected.

This Rizal Park Hotel (the “Hotel”) Privacy Policy is issued by Oceanville Hotel and Spa Corporation, including its subsidiaries, and affiliates, and covers information collected and used by the Hotel in the course of its business. Your information may be collected and use by the Hotel through your use of this Site.  Our Privacy Policy further explains more on how we collect and manage your information.

DATA OR INFORMATION WE COLLECT

These are personal information and data you provide us while using our Site such as when you make a booking through our reservation system, during the course of reservation and/or during your stay may include:

  • Your full name, email address, home and business address, phone number, nationality and payment card information; and
  • Your length of stay and room type and preferences/type made and specific requests to the Hotel.

This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.

DATA OR INFORMATION WE ACQUIRE FROM YOUR USE OF THE SITE

In course of browsing our site, we also collect information from you as well as the use of our mobile applications or utilizing certain services at the Hotel, such as wireless internet services. In these instances, information such as your country information, internet protocol (“IP”) address, media access control address and other characteristics about your system or device may be automatically collected. This information may be collected for functional purposes as well as to improve your experience when using these services. This information may also be used for aggregated trend and statistical analysis, and for showing you more relevant advertisements and messages.  Site usage may also provide us with other information including, without limitation, domain server, type of computer, and type of web browser and other relevant information about your online experience and use of the Site.

DATA OR INFORMATION STORED ON YOUR COMPUTER (“COOKIES”)

When you visit our Site, the Hotel may store some information on your computer. This information will be in the form of a "cookie" or similar file and can help us maintain and improve this Site. A "cookie" is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording such things as Internet addresses, passwords, and preferences. When you visit the website again, the cookie allows our site to recognize your browser. It cannot be executed as code or deliver viruses. With most Internet browsers, you can erase "cookies" from your computer hard drive, block all "cookies," or receive a warning before a "cookie" is stored. Please refer to your browser instructions to learn more about these functions.

HOW WE USE YOUR DATA OR INFORMATION)

We use the information collected from you primarily to carry out and/or complete your hotel reservation. Prior to your stay, this may include sending your information to the Hotel or sending you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience.

In some instances where we have your consent or where permitted under applicable law, we may send you marketing communications (which may include text messages) for products and services that we believe would be relevant for you. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites or to send you more relevant messaging. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, plan new hotel locations and services and other market research.

WHO WE SHARE YOUR DATA OR INFORMATION WITH

Your data or information given to us, the “Hotel” shall be used to carry out and complete your reservation and we may also share your information with third party service providers to provide services in relation to our business as well as to help us improve our products and services. For example, we might use a third party or a third party product for the purposes of market research and data analytics. In certain instances, subject to local consent requirements, third party service providers may also assist us with various marketing campaigns. We may also share your information with third parties to extend special offers about their own products and services to you. Any such parties will need to agree to comply with our privacy requirements before we provide them with information.

Aside from the purposes described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:

  • when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Hotel property;
  • when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or
  • in the event of a merger, asset sale, or other related transaction.

At certain times we use your personal information, for example if you choose to participate in one of our competitions, sign up to receive our newsletters or other special offers and promotions, download one of our mobile applications or participate in one of our other services. In these instances, we will collect information from you for running and administering the respective competition, or service that you have elected to participate in. The information collected may include personal details such as your name, address, and contact information, as well as certain demographic information. In each case, we will collect, use and secure your information in a manner consistent with the general principles set out in this Privacy Policy unless we tell you otherwise.

DATA OR INFORMATION TRANSFER

The information that you provide us during the course of a reservation or through the provision of any other services may be transferred to any of our affiliated entities and hotels around the world for the purposes of carrying out or facilitating these services.

LOCATION OF DATA OR INFORMATION AND SERVICES

In the course of and for the purpose of providing you the services described above through your use of our websites and mobile applications, we may receive information about your location e.g., if you are using our mobile applications and have consented to sharing your location information with us which might be collected through GPS or Bluetooth technologies to enable us to provide certain services to you such as customized offers and promotions. While using our websites and mobile applications, we may also receive location information from wireless networks or cellular towers in proximity to your mobile device, through your internet protocol (“IP”) address or through your use of other services we provide at our hotels, such as wireless internet services. We may also have access to location information that you provide to us through your use of social media, such as when you “tweet” your location. Your location preferences can be set or modified at the device level or through modifying your settings with the relevant social media platform.

SOCIAL MEDIA

We may use various social media features such as the Facebook “Like” button on our websites and mobile applications. Certain information may be shared or otherwise provided to us through your use of these features in conjunction with our services and programs. Subject to your account and privacy settings, we may also be able to see information that you post when using these social media platforms whether or not you are using one of our services. In some instances, depending on the circumstances, we may contact you on these social media platforms. The information you post on social media sites as well as the controls surrounding these disclosures are governed by the respective policies of these third parties.

HOW WE SECURE YOUR INFORMATION

We have a commitment to protect the confidentiality and security of the information that you provide to us through technical, physical and organizational security measures that are put in place to protect against any unauthorized access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secured, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

MANAGING YOUR PREFERENCES AND INFORMATION

We want to ensure that you have the necessary tools at your disposal to control the information that you provide to us, including how we communicate with you. It is also important that you contact us to update your information if any of it is inaccurate or changes.

MANAGING YOUR INFORMATION

Through the provision of the services described above, we and in some instances our third party partners and service providers, may communicate with you in relation to a reservation or to support any other services that we provide.

In the event any information that you provide to us is inaccurate and changes need to be made or you would like certain information deleted, your information can be updated on the Site or by contacting a customer service representative at the Hotel.  Please note that in some instances it may not be possible to delete certain pieces of your information. In other instances, we may not have the ability to delete certain pieces of information that are stored on our systems or that have been provided to third parties in connection with the services discussed in this Privacy Policy.

LINKS TO OTHER SITES

Our websites and applications may contain links to websites that are maintained and/or controlled by third parties. We make no representations or warranties with respect to such third- party websites. We encourage you to review the privacy policies of these third party websites as their privacy practices may differ from ours.

CHILDREN

Our website is not intended for children and we do not intentionally solicit or collect personal information from persons under the age of 18 and should in any case we are notified or otherwise discover that a minor’s personal information has been improperly collected, we shall take necessary reasonable steps to delete that information.

CHANGES TO THIS PRIVACY POLICY

We may have to change, modify or amend this Privacy Policy in order to comply with the evolving regulatory environment or the needs of our business. We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, subject to any applicable legal requirements.

We at RIZAL PARK HOTEL MANILA pledges to fully comply with the requirements of Republic Act No. 10173, known as “Data Privacy Act of 2012,” and the internationally recognized standards of data privacy security and protection.

PRIVACY POLICY

The privacy and security of our guest and client are very important to us. Whether you are booking a room or just a prospective client browsing our website and looking at our hotel offerings, we want you to trust that the information that you have provided to us is being properly handled and protected.

This Rizal Park Hotel (the “Hotel”) Privacy Policy is issued by Oceanville Hotel and Spa Corporation, including its subsidiaries, and affiliates, and covers information collected and used by the Hotel in the course of its business. Your information may be collected and use by the Hotel through your use of this Site.  Our Privacy Policy further explains more on how we collect and manage your information.

DATA OR INFORMATION WE COLLECT

These are personal information and data you provide us while using our Site such as when you make a booking through our reservation system, during the course of reservation and/or during your stay may include:

  • Your full name, email address, home and business address, phone number, nationality and payment card information; and
  • Your length of stay and room type and preferences/type made and specific requests to the Hotel.

This information may be provided to us directly when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some cases, we may receive this information from a third party, such as when you book through an online travel agency or hotel booking site.

DATA OR INFORMATION WE ACQUIRE FROM YOUR USE OF THE SITE

In course of browsing our site, we also collect information from you as well as the use of our mobile applications or utilizing certain services at the Hotel, such as wireless internet services. In these instances, information such as your country information, internet protocol (“IP”) address, media access control address and other characteristics about your system or device may be automatically collected. This information may be collected for functional purposes as well as to improve your experience when using these services. This information may also be used for aggregated trend and statistical analysis, and for showing you more relevant advertisements and messages.  Site usage may also provide us with other information including, without limitation, domain server, type of computer, and type of web browser and other relevant information about your online experience and use of the Site.

DATA OR INFORMATION STORED ON YOUR COMPUTER (“COOKIES”)

When you visit our Site, the Hotel may store some information on your computer. This information will be in the form of a "cookie" or similar file and can help us maintain and improve this Site. A "cookie" is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording such things as Internet addresses, passwords, and preferences. When you visit the website again, the cookie allows our site to recognize your browser. It cannot be executed as code or deliver viruses. With most Internet browsers, you can erase "cookies" from your computer hard drive, block all "cookies," or receive a warning before a "cookie" is stored. Please refer to your browser instructions to learn more about these functions.

HOW WE USE YOUR DATA OR INFORMATION)

We use the information collected from you primarily to carry out and/or complete your hotel reservation. Prior to your stay, this may include sending your information to the Hotel or sending you pre-stay communications. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience.

In some instances where we have your consent or where permitted under applicable law, we may send you marketing communications (which may include text messages) for products and services that we believe would be relevant for you. We also may use information related to your stay to display targeted advertisements on our websites or on third party websites or to send you more relevant messaging. Additionally, we use this information for purposes of aggregated trend and statistical analysis to evaluate and improve our products and services, plan new hotel locations and services and other market research.

WHO WE SHARE YOUR DATA OR INFORMATION WITH

Your data or information given to us, the “Hotel” shall be used to carry out and complete your reservation and we may also share your information with third party service providers to provide services in relation to our business as well as to help us improve our products and services. For example, we might use a third party or a third party product for the purposes of market research and data analytics. In certain instances, subject to local consent requirements, third party service providers may also assist us with various marketing campaigns. We may also share your information with third parties to extend special offers about their own products and services to you. Any such parties will need to agree to comply with our privacy requirements before we provide them with information.

Aside from the purposes described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:

  • when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Hotel property;
  • when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or
  • in the event of a merger, asset sale, or other related transaction.

At certain times we use your personal information, for example if you choose to participate in one of our competitions, sign up to receive our newsletters or other special offers and promotions, download one of our mobile applications or participate in one of our other services. In these instances, we will collect information from you for running and administering the respective competition, or service that you have elected to participate in. The information collected may include personal details such as your name, address, and contact information, as well as certain demographic information. In each case, we will collect, use and secure your information in a manner consistent with the general principles set out in this Privacy Policy unless we tell you otherwise.

DATA OR INFORMATION TRANSFER

The information that you provide us during the course of a reservation or through the provision of any other services may be transferred to any of our affiliated entities and hotels around the world for the purposes of carrying out or facilitating these services.

LOCATION OF DATA OR INFORMATION AND SERVICES

In the course of and for the purpose of providing you the services described above through your use of our websites and mobile applications, we may receive information about your location e.g., if you are using our mobile applications and have consented to sharing your location information with us which might be collected through GPS or Bluetooth technologies to enable us to provide certain services to you such as customized offers and promotions. While using our websites and mobile applications, we may also receive location information from wireless networks or cellular towers in proximity to your mobile device, through your internet protocol (“IP”) address or through your use of other services we provide at our hotels, such as wireless internet services. We may also have access to location information that you provide to us through your use of social media, such as when you “tweet” your location. Your location preferences can be set or modified at the device level or through modifying your settings with the relevant social media platform.

SOCIAL MEDIA

We may use various social media features such as the Facebook “Like” button on our websites and mobile applications. Certain information may be shared or otherwise provided to us through your use of these features in conjunction with our services and programs. Subject to your account and privacy settings, we may also be able to see information that you post when using these social media platforms whether or not you are using one of our services. In some instances, depending on the circumstances, we may contact you on these social media platforms. The information you post on social media sites as well as the controls surrounding these disclosures are governed by the respective policies of these third parties.

HOW WE SECURE YOUR INFORMATION

We have a commitment to protect the confidentiality and security of the information that you provide to us through technical, physical and organizational security measures that are put in place to protect against any unauthorized access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secured, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

MANAGING YOUR PREFERENCES AND INFORMATION

We want to ensure that you have the necessary tools at your disposal to control the information that you provide to us, including how we communicate with you. It is also important that you contact us to update your information if any of it is inaccurate or changes.

MANAGING YOUR INFORMATION

Through the provision of the services described above, we and in some instances our third party partners and service providers, may communicate with you in relation to a reservation or to support any other services that we provide.

In the event any information that you provide to us is inaccurate and changes need to be made or you would like certain information deleted, your information can be updated on the Site or by contacting a customer service representative at the Hotel.  Please note that in some instances it may not be possible to delete certain pieces of your information. In other instances, we may not have the ability to delete certain pieces of information that are stored on our systems or that have been provided to third parties in connection with the services discussed in this Privacy Policy.

LINKS TO OTHER SITES

Our websites and applications may contain links to websites that are maintained and/or controlled by third parties. We make no representations or warranties with respect to such third- party websites. We encourage you to review the privacy policies of these third party websites as their privacy practices may differ from ours.

CHILDREN

Our website is not intended for children and we do not intentionally solicit or collect personal information from persons under the age of 18 and should in any case we are notified or otherwise discover that a minor’s personal information has been improperly collected, we shall take necessary reasonable steps to delete that information.

CHANGES TO THIS PRIVACY POLICY

We may have to change, modify or amend this Privacy Policy in order to comply with the evolving regulatory environment or the needs of our business. We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, subject to any applicable legal requirements.

We at RIZAL PARK HOTEL MANILA pledges to fully comply with the requirements of Republic Act No. 10173, known as “Data Privacy Act of 2012,” and the internationally recognized standards of data privacy security and protection.

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